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Terms of Service

Sera Sera
Last updated: 09/10/2025

The Sera Sera mobile messaging service (the “Service”) is operated by Sera Sera (“Sera Sera,” “we,” or “us”). By using the Service, you agree to these Mobile Terms of Service (“Mobile Terms”). We may change or discontinue the Service or any of its features at any time without notice. To the extent allowed by law, we may also update these Mobile Terms, and your continued use of the Service confirms your acceptance of those updates.

User Consent

By opting into our SMS/text messaging service, you consent to receive recurring messages from or on behalf of Sera Sera at the mobile number you provide. These may include:

  • Order confirmations and updates

  • Account or subscription notifications

  • Cart reminders

  • Product launches and promotional offers

  • Brand news and marketing content

Messages may be sent via automated technology. Consent to receive SMS messages is not a condition of purchase. Participation is optional.

Charges and Frequency

Sera Sera does not charge for this Service, but standard message and data rates from your wireless carrier may apply. Message frequency may vary depending on your interactions with us.

Opt-Out & Support

You may opt out of receiving SMS messages at any time by texting STOP to [Insert Number] or by clicking the unsubscribe link (where available) in any message. After you send STOP, we will confirm your opt-out, and you will no longer receive messages unless you choose to re-subscribe.

For help or support, contact us at hello@serasera.co

If you are subscribed to more than one SMS program from Sera Sera, you must opt out of each program individually.

Use of Cookies for Cart Reminders

Our Site uses cookies and similar technologies to track items in your cart. This data may be used to send cart reminder messages. Learn more in our Privacy Policy.

Third-Party Sharing

We do not sell or share your SMS opt-in or consent status with any unrelated third party. We may share your information only with trusted vendors (e.g., messaging platforms and carriers) who help us deliver SMS communications.

Mobile Numbers and Responsibility

You agree to provide an accurate mobile number and to update it if your number changes. Sera Sera is not responsible for messages sent to outdated or incorrect numbers.

Disclaimers

Wireless carriers are not liable for delayed or undelivered messages. To the extent permitted by law, Sera Sera is not responsible for failed, delayed, or misdirected delivery of messages, or for any errors in the content of such messages.

Privacy

We respect your privacy. Please review our Privacy Policy to learn how we collect, use, and safeguard your information.